Privacy Policy

1. Introduction

Welcome to CS Gaming Hub. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.

2. Data We Collect

We may collect the following types of information:

2.1 Personal Information

• Contact Information: Name, email address, phone number, and mailing address when you register an account, subscribe to our newsletter, or contact us.
• Account Information: Username, password, and profile details when you create an account on our platform.
• Payment Information: Credit card details, billing address, and other financial information when you make purchases through our site. Note that we use secure third-party payment processors and do not store complete payment information on our servers.
• Communication Data: Information you provide when you communicate with us via email, contact forms, or social media.

2.2 Automatically Collected Information

• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, navigation paths, and features used.
• Device Information: Information about your device, including IP address, browser type and version, operating system, and screen resolution.
• Location Data: General location information derived from your IP address.

3. How We Use Your Data

We use your personal information for the following purposes:

• Provide Services: To create and manage your account, process transactions, and deliver the services you request.
• Communication: To respond to your inquiries, send administrative messages, and provide customer support.
• Marketing: To send newsletters, promotional materials, and other information about our services that may interest you (you can opt out at any time).
• Website Improvement: To analyze user behavior, identify trends, and improve our website's functionality and user experience.
• Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Partners: Trusted companies with whom we partner to offer joint promotions or services.
• Legal Authorities: Law enforcement, governmental agencies, or authorized third parties, when required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as a business asset.

We do not sell your personal information to third parties.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They help us improve your experience by remembering your preferences, understanding how you use our website, and providing personalized content.

5.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
• Functionality Cookies: Enable the website to provide enhanced functionality and personalization based on your preferences.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

5.3 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete them. However, disabling certain cookies may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request access to your personal data we hold.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data in certain circumstances.
• Restriction: You can request that we restrict the processing of your data in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal data in certain circumstances.
• Withdraw Consent: You can withdraw your consent at any time where we relied on your consent to process your personal data.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the purposes for which we process the data.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

CS Gaming Hub
195 Frank Causeway
Damienbury, LS1 9QA
United Kingdom
Phone: +447596708211
Email: privacy@csgaminghub.com